Privacy, Security & Transparency

QRPay88 Privacy Policy for Malaysian Players

This Privacy Policy explains how QRPay88 collects, uses, stores, protects, and discloses personal information when Malaysian players access our online casino, sports betting, payment, and account services.

◆ Effective date: 1 January 2026
Our Privacy Principles

How QRPay88 Approaches Your Data

QRPay88 applies practical privacy controls throughout the player journey, from account registration and KYC verification to MYR deposits, withdrawals, responsible gaming tools, and customer support.

CORE

Secure by Design

QRPay88 uses technical and organisational safeguards intended to protect account details, identity records, transaction histories, and gaming information against unauthorised access.

CLEAR

Purpose-Limited Use

QRPay88 processes personal information for stated operational, security, legal, payment, responsible gaming, and service-improvement purposes rather than unrelated uses.

LOCAL

Malaysian Player Context

Payment information may involve Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, or Hong Leong transaction references.

CONTROL

Player Rights

Subject to applicable law and regulatory duties, QRPay88 provides channels for requesting access, correction, deletion, restriction, or review of personal information.

Clause 1

Introduction and Scope

This Privacy Policy applies to personal information processed by QRPay88 through qrpay88.cam and the services available on that website. It covers registered players, visitors, individuals who contact customer support, and persons who use QRPay88 account, casino, sports betting, promotion, payment, or responsible gaming functions.

By accessing QRPay88 or creating an account, you acknowledge that personal information may be processed as described in this policy. This acknowledgement does not remove any privacy rights available to you under applicable law. Where consent is required for a particular activity, QRPay88 will seek that consent separately and provide a reasonable method to withdraw it.

QRPay88 operates within international gaming frameworks. Malaysian players remain responsible for understanding local laws relating to online gambling. This Privacy Policy does not represent that QRPay88 is licensed or regulated by a Malaysian government authority.

Clause 2

Definitions

In this Privacy Policy, the following expressions have the meanings stated below:

  • “Account” means a registered player profile used to access QRPay88 services.
  • “Personal information” means information that identifies, relates to, or may reasonably be linked with an individual.
  • “Processing” includes collecting, recording, organising, storing, reviewing, using, disclosing, restricting, deleting, or otherwise handling personal information.
  • “KYC” means Know Your Customer identity, age, payment ownership, and address verification procedures.
  • “Services” means the casino, slot, live dealer, sports betting, payment, bonus, loyalty, and support facilities made available by QRPay88.
  • “Payment provider” means a bank, card network, e-wallet, FPX participant, DuitNow channel, digital asset processor, or other business involved in processing a transaction.
Clause 3

Information We Collect

QRPay88 may collect information required to establish and administer an account, verify identity, process transactions, provide games, settle wagers, resolve complaints, prevent fraud, and meet licensing obligations. The categories collected depend on how a player uses QRPay88.

Identity and profile information

This may include your full legal name, date of birth, nationality, residential address, email address, mobile number, username, account identifiers, preferred currency, and communication preferences. QRPay88 may also record whether a player has confirmed that they are aged 21 or above.

KYC and verification information

QRPay88 may request a copy of a valid identity document, such as MyKad, passport, or driving licence; proof of address dated within the previous three months; a selfie holding the relevant identity document; and evidence confirming ownership of a payment method. Verification records may include document metadata and the outcome of anti-fraud checks.

Financial and transaction information

QRPay88 may process deposit and withdrawal amounts, MYR balances, timestamps, transaction references, payment channel details, partial account identifiers, and related verification records. Depending on the method selected, transaction information may refer to Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, RHB, cards, BTC, or USDT.

Gaming and account activity

QRPay88 records wagers, game sessions, results, sports selections, bonus usage, loyalty points, deposits, withdrawals, login history, device data, and interactions with account controls. For example, activity may include EPL, UFC, live football, or Liga Super Malaysia betting preferences. These records support account statements, dispute handling, platform integrity, and responsible gaming monitoring.

Technical and communication information

QRPay88 may collect IP addresses, browser type, operating system, device identifiers, approximate location, language settings, access times, error logs, security events, and cookie identifiers. Communications with QRPay88 support may be retained, including email messages, chat transcripts, complaint records, and the outcome of any investigation.

Clause 4

How Information Is Collected

QRPay88 receives information directly when a player registers, updates an account, uploads a KYC document, makes a deposit, requests a withdrawal, claims a bonus, sets a responsible gaming limit, or contacts support. Information is also generated automatically when a player navigates the website, logs in, places a wager, or uses a security feature.

Certain information may be received from payment providers, identity-verification services, fraud-prevention systems, game suppliers, sports data providers, and other service providers supporting QRPay88 operations. Any third-party information is assessed and used only where reasonably necessary for the relevant service, security, payment, or compliance purpose.

Clause 5

Purposes of Data Processing

QRPay88 may process personal information for the following purposes:

  • Creating, authenticating, maintaining, and securing a QRPay88 account.
  • Confirming identity, payment ownership, location, and the 21+ age requirement.
  • Accepting wagers, recording game activity, settling results, and maintaining accurate player statements.
  • Processing MYR deposits and withdrawals through supported Malaysian banks and e-wallets.
  • Administering bonuses, birthday rewards, referrals, cashback, and loyalty tiers.
  • Detecting account takeover, payment fraud, collusion, bonus abuse, money laundering, and other prohibited activity.
  • Operating deposit limits, session reminders, cooling-off periods, and self-exclusion measures.
  • Responding to questions, resolving disputes, reviewing complaints, and improving customer support.
  • Maintaining website performance, analysing technical faults, and improving QRPay88 services.
  • Meeting international licensing, audit, accounting, tax, legal, and record-keeping requirements.
Clause 6

Legal and Operational Grounds

Depending on the context and applicable legal framework, QRPay88 processes information because it is necessary to perform the agreement with a player, comply with a legal or licensing duty, protect legitimate business and player-security interests, or act upon valid consent.

Contractual processing includes account administration, wager settlement, bonus management, payment handling, and customer support. Compliance processing includes age verification, KYC checks, transaction monitoring, responsible gaming measures, and record retention. Legitimate interests may include fraud prevention, platform security, service analysis, and the defence of legal claims.

Where QRPay88 relies on consent, a player may withdraw consent for future processing. Withdrawal does not affect processing that was lawful before the request, and it may not apply where QRPay88 must retain or use information for legal, security, licensing, or dispute-resolution purposes.

Clause 7

Payment and KYC Data

QRPay88 uses KYC information to verify that an account belongs to a real individual aged 21 or above, reduce identity theft, confirm that payment methods are held in the player's name, and support anti-fraud controls. QRPay88 may compare submitted information with account details and transaction records.

Players should upload verification documents only through the secure QRPay88 website. Documents must not be sent through unsecured messaging services. Where reasonably possible and accepted by the verification process, players may cover irrelevant sensitive digits while keeping the name, photograph, date of birth, expiry date, and required verification fields visible.

QRPay88 does not require support agents to know a complete online-banking password, card PIN, one-time password, or e-wallet security code. Players must never disclose those credentials. A QRPay88 representative who needs payment evidence will request only the information reasonably required to confirm ownership and investigate the relevant transaction.

Clause 8

Cookies and Similar Technologies

QRPay88 may use strictly necessary cookies to maintain secure sessions, remember account preferences, protect login activity, and support essential website functions. Performance cookies may help QRPay88 understand page loading, navigation patterns, device compatibility, and technical errors.

Preference cookies may remember language, display, or consent choices. Where optional analytics or marketing cookies require consent, QRPay88 will provide an appropriate choice mechanism. Disabling essential cookies may prevent secure login, payment processing, or other core functions from operating correctly.

Browser settings can be used to delete or block cookies. However, a player should understand that doing so may affect the performance of QRPay88, including the ability to retain a session, remember security preferences, or complete an account process.

Clause 9

Disclosure of Information

QRPay88 does not sell personal information. Information may be disclosed to carefully selected service providers where necessary to deliver and protect QRPay88 services. These providers may include payment processors, banks, e-wallet operators, identity-verification vendors, fraud-prevention specialists, hosting providers, game suppliers, auditors, professional advisers, and customer-support systems.

QRPay88 may also disclose information where required by a valid legal request, court order, licensing obligation, investigation, or enforcement process. Information may be shared to establish, exercise, or defend legal rights, protect players or the public, prevent criminal activity, or respond to suspected fraud.

If QRPay88 undergoes a merger, acquisition, restructuring, financing, or transfer of assets, relevant information may be transferred as part of that transaction, subject to confidentiality and appropriate privacy safeguards.

Clause 10

International Data Transfers

Because QRPay88 operates within international gaming frameworks, personal information may be processed in countries outside Malaysia. Those countries may apply privacy laws that differ from Malaysian requirements. QRPay88 takes reasonable steps to use contractual, technical, and organisational protections appropriate to the nature of the information and the transfer.

Service providers receiving information are expected to process it only for authorised purposes, maintain confidentiality, and apply appropriate security measures. QRPay88 reviews provider access according to operational need and seeks to limit transferred information to what is reasonably necessary.

Clause 11

Data Security

QRPay88 maintains safeguards designed to protect personal information from accidental loss, unauthorised access, alteration, disclosure, or destruction. Measures may include encrypted transmission, access controls, authentication procedures, network monitoring, logging, staff confidentiality requirements, and periodic security reviews.

No internet service can guarantee absolute security. Players also have an important role in account protection. A QRPay88 password should be unique, difficult to guess, and kept confidential. Players should sign out on shared devices, avoid public Wi-Fi for financial transactions, and report suspicious access to QRPay88 promptly.

Where QRPay88 identifies a personal-data incident, it will investigate, contain, and document the matter. Affected persons and relevant authorities will be notified where required by applicable law or licensing obligations.

Clause 12

Data Retention

QRPay88 retains personal information only for as long as reasonably necessary for the purpose for which it was collected, including account administration, payment reconciliation, fraud prevention, responsible gaming, complaint handling, audit, and legal compliance.

Closing a QRPay88 account does not always result in immediate deletion. KYC records, transaction histories, self-exclusion details, dispute records, and security logs may need to be retained for a period required by international licensing, anti-fraud, accounting, or legal obligations. When information is no longer required, QRPay88 will delete it, anonymise it, or place it beyond ordinary operational use.

Retention periods vary according to record type, sensitivity, risk, and legal purpose. QRPay88 periodically reviews retained information to determine whether continued storage remains necessary.

Clause 13

Your Privacy Rights

Subject to applicable law, identity verification, and QRPay88 licensing obligations, a player may request access to personal information, ask for inaccurate information to be corrected, object to certain processing, request restriction, withdraw consent, or request deletion.

Access

Ask whether QRPay88 processes your information and request an appropriate copy.

Correction

Request correction of incomplete or inaccurate account information.

Deletion

Request deletion where QRPay88 has no continuing lawful retention duty.

Restriction

Ask QRPay88 to restrict certain processing while a concern is reviewed.

Portability

Request eligible information in a structured, commonly used format.

Marketing Objection

Ask QRPay88 to stop using your details for optional direct marketing.

QRPay88 may request information needed to verify identity before completing a privacy request. This protects account data from unauthorised disclosure. QRPay88 may refuse or limit a request where an applicable legal exception applies, but will explain the reason where reasonably permitted.

Clause 14

Responsible Gaming and Sensitive Account Controls

QRPay88 may analyse account activity to identify patterns associated with possible gambling harm, such as sudden spending changes, unusually long sessions, repeated cancelled withdrawals, or frequent increases in deposit activity. This analysis supports responsible gaming communications and interventions.

Information relating to deposit limits, cooling-off periods, self-exclusion, or support conversations is treated as confidential. QRPay88 may retain self-exclusion information after account closure where necessary to prevent a person from opening another account during the exclusion period.

Players can review the QRPay88 Responsible Gambling Policy for information about deposit limits, session controls, self-exclusion, and available support. Talian Kasih 15999 and GamCare may be mentioned as support resources; QRPay88 does not send personal information to such organisations unless authorised by the player or required by law.

Clause 15

Age Restriction and Children's Privacy

QRPay88 services are strictly intended for adults aged 21 and above. QRPay88 does not knowingly permit children or persons under 21 to create accounts, deposit funds, place wagers, or use casino and sports betting services.

If QRPay88 has reasonable grounds to believe that an account belongs to a person under 21, the account may be suspended while age verification takes place. Where underage use is confirmed, QRPay88 will close the account and handle associated information and funds in accordance with legal, licensing, and security obligations.

Clause 16

Changes to This Privacy Policy

QRPay88 may update this Privacy Policy to reflect changes in services, technology, security practices, international licensing requirements, or applicable law. The revised policy will display an updated effective date.

Where a change materially affects how QRPay88 uses personal information, reasonable notice may be provided through the website, account interface, or registered contact details. Continued use of QRPay88 after the effective date means the revised policy will apply to subsequent processing, subject to any consent requirement imposed by law.

Clause 17

Contact Us

Questions about this Privacy Policy, the handling of personal information, or a privacy-rights request may be directed to QRPay88 customer support. Please provide enough detail to identify the relevant account and explain the request, but do not send passwords, one-time codes, card PINs, or unnecessary identity documents in an ordinary email.

QRPay88 will acknowledge and review privacy requests within a reasonable period. Complex matters, security investigations, or requests involving archived payment and KYC records may require additional time. If further verification is necessary, QRPay88 will explain what information is required and why.

Your Data, Your Choice

Continue with Confidence at QRPay88

Review our account rules or return to the QRPay88 homepage to explore the platform. Gambling involves financial risk and is available to players aged 21 and above only.